Privacy Policy
Zhejiang Xierbo Knitting Co., Ltd. is committed to protecting your personal information and respecting your privacy rights.
Data Collection Scope
We collect personal information that you voluntarily provide to us when you express interest in obtaining information about our products and services.
Information We Collect from Contact Forms:
- Contact Details: Name, email address, phone number
- Company Information: Business name, industry, location
- Inquiry Details: Product requirements, message content, customization needs
- Communication Preferences: Preferred contact method and language
All personal information you provide must be true, complete, and accurate. You must notify us of any changes to such information.
Data Usage Purpose
We use the information we collect or receive exclusively for legitimate business purposes related to serving your inquiry and business needs.
Business Communication
Respond to your inquiries and provide product information
Order Processing
Process custom orders and sample customization requests
Relationship Management
Maintain business relationships and follow-up communications
Service Improvement
Understand customer needs and enhance our products and services
Limited Use Commitment
Your information is used strictly for business follow-up purposes. We do not use your data for marketing, advertising, or any purpose unrelated to your specific inquiry or business relationship with us.
Information Confidentiality Commitment
We are committed to protecting the confidentiality and security of your personal information. Your trust is paramount to our business relationship.
No Third-Party Disclosure
We will never sell, rent, trade, or share your personal information with third parties without your explicit consent.
Internal Access Control
Access to your information is restricted to authorized personnel who need it to process your inquiry and provide services.
Secure Storage
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction.
Confidential Business Information
Any business or trade secrets shared during our communication will be treated with strict confidentiality and will not be disclosed to competitors or unauthorized parties.
Legal Compliance: We may disclose your information only when required by law, court order, or governmental regulation, and only to the extent necessary to comply with such legal obligations.
Your Data Rights
You have full control over your personal information. We respect your rights and provide easy mechanisms to exercise them.
Access Your Data
Request a copy of the personal information we hold about you at any time.
Modify Information
Update or correct any inaccurate or incomplete personal information.
Delete Your Data
Request deletion of your personal information from our records.
Withdraw Consent
Withdraw your consent for data processing at any time.
How to Exercise Your Rights
To access, modify, or delete your personal information, or for any privacy-related questions, please contact us through any of the following methods:
We will respond to your request within 7 business days. For verification purposes, we may ask you to confirm your identity before processing your request.
We're Here to Help
If you have any questions or concerns about our privacy practices or how we handle your personal information, please don't hesitate to contact us.